FAQ
POS and receipt printers manufacturers provide procedures to install their devices in RDS environments which are specific in terms of communication speed / ...
Fri, 13 Dec, 2019 at 1:26 PM
Open the Admin tool in expert mode : Click on "RDP port". The value currently in used is displayed, here by default it is the 3389 po...
Thu, 10 Mar, 2022 at 2:03 PM
1- Introduction : Windows Seven allows you to easily deploy group policies to a single user or to non administrator groups. We do not advise to apply a G...
Fri, 17 Sep, 2021 at 10:03 AM
It is possible to achieve better overall performance by reducing the bandwidth used by each remote sessions. First you can start by reducing the maximum...
Thu, 10 Mar, 2022 at 1:46 PM
Remote Access is compatible Windows SBS/Server Essentials. The only detail you should be aware is the requirement to change the Remote Access web server...
Thu, 10 Mar, 2022 at 1:53 PM
Please follow the step by step procedure to uninstall TSplus Remote Access: On server side: 1. Uninstall TSplus Remote Access check that no users ar...
Thu, 3 Mar, 2022 at 3:11 PM
If you want to avoid having a single gateway server - thus risking a single point of failure -, you can activate the gateway portal and load balancing on ...
Thu, 10 Mar, 2022 at 5:08 PM
Cause: There is a known issue when attempting to perform remote shadowing on a windows host with TSplus Remote Access version 12 or below. Solut...
Mon, 7 Mar, 2022 at 1:58 PM
To hide your server hard disks, please perform the following steps : Open the AdminTool, Click on the "Sessions" tile and then click on &qu...
Thu, 10 Mar, 2022 at 12:33 PM
No, we only provide a TRIAL of the Enterprise edition. Please check this comparison chart : https://www.terminalserviceplus.com/compare-editions.php ...
Fri, 14 Jun, 2019 at 1:27 PM