Error messages

Event ID:7011 Source:Service Control Manager A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UmRdpService service
The UmRdpService service (Remote Desktop User Mode Port Redirector) is a Windows Service dependent of SVCM (Application Publishing Service) when TSPLUS is i...
Wed, 24 Apr, 2019 at 6:28 PM
error HTML5 Internet Access
Cause: The issue when you get 'error HTML5 Internet Access' happens when the cache of your web-browser still contains old data from your previou...
Thu, 25 Apr, 2019 at 4:24 PM
No more sessions available, Please reconnect later.
Cause: This error message means that you have reached the number of connected users allowed by your license. Solution: Check the user sessions fro...
Wed, 24 Apr, 2019 at 6:45 PM
Connection Client - user always asked to enter credentials
User is always prompted for Windows credentials, although his credentials are saved in the Connection Client (XXX.connect file). As a result, the Connect...
Fri, 11 Oct, 2019 at 1:17 PM
Error: cannot connect to the local service. Try restarting SVCE.
Cause: SVCE.exe is a service only activated by the Enterprise Edition license. Its purpose is to handle Load Balancing and user assignation to servers. ...
Wed, 24 Apr, 2019 at 6:24 PM
Access violation at address XXXXXXXX in module 'XTaskbar.exe' Read of address XXXXXXXX
Your anti-virus or network security software is messing with a component of TSplus.  This can affect either the RTaskbar or the iTaskbar. To solve the...
Fri, 10 May, 2019 at 5:05 PM
HTML5 : Certificate warnings
The certificate warning you can experience in your web browser is the expected behavior when not using a free or third party certificate. It will be disp...
Thu, 6 May, 2021 at 2:39 PM
Download failed - during TSplus installation or update
If you encounter this error when installing or updating TSplus: Download failed Check your connection and click 'Retry' to try downloading the ...
Tue, 15 Jun, 2021 at 3:04 PM
Update doesn't work - Url On Client Cannot open this web page remotely
Updating TSplus doesn't work and you get this error message: Url On Client Cannot open this web page remotely \\tsclient\c\webtmp\ not found ...
Thu, 17 Jun, 2021 at 4:42 PM
HTML5 Internet access - xhr polling
Situation When trying to connect with a web browser, you are confronted to this error message:  HTML5 Internet Access Establish connection v7.54 ... 6 ...
Mon, 29 Nov, 2021 at 2:40 PM