FAQ
Yes, you can set an IP range this way : open the AdminTool, click "Settings and license" then go to "IPs Whitelist" You can...
Wed, 8 Jul, 2026 at 3:31 PM
Since we don't use RPC over HTTP, Advanced Security "Brute Force Protection" only monitors RDP connections, for technical reasons. Advanced ...
Thu, 7 Mar, 2024 at 12:35 PM
When an issue appears, it is recommended to enable the creation of logs and check them. The Support Team might also need the logs to understand the issu...
Wed, 8 Jul, 2026 at 3:46 PM
The TSplus Advanced Security Technical Changelog is available at https://dl-files.com/TSplus-Security-changelog.html The TSplus Advanced Security Friendly...
Wed, 8 Jul, 2026 at 3:51 PM
Advanced Security is available in two editions: Advanced Security Essentials Advanced Security Ultimate Protection Advanced Security Essentials ...
Wed, 8 Jul, 2026 at 4:04 PM
To reset the Advanced Security PIN code, proceed as following: open this folder: C:\Program Files (x86)\TSplus-Security\settings\ open the file: global...
Thu, 4 Jun, 2026 at 11:00 AM
After enabling the Ransomware Protection feature, the Learning Period is automatically activated. During the Learning Period, all programs detected by ...
Wed, 8 Jul, 2026 at 4:09 PM
Information concerning the whitelist and blacklist IP addresses is stored in the database tables. The whitelist and blacklist IP addresses data is saved...
Wed, 8 Jul, 2026 at 4:14 PM
TSplus AS uses a network driver to read and eventually block connection requests. There might be some performance issues in some cases but in general it can...
Wed, 1 Sep, 2021 at 10:27 AM
The message "Remote connection has been authorized" is a message from the Geographic Protection feature. This message indicates that the origin...
Wed, 8 Jul, 2026 at 4:19 PM