Advanced Configuration & Troubleshooting
To change the default title, perform the following steps: 1. locate *\Clients\www\software\html5\settings.js (if you use a third party server like IIS/A...
Thu, 3 Mar, 2022 at 12:27 PM
Make sure the disks are correctly redirected in the remote session. This can be checked in the local resources tab of the client generator. You can a...
Thu, 24 Mar, 2022 at 1:49 PM
Important notice: The following FAQ in changing effective viewportwidth only works in direct page view and won't work when used under iframe. That is a ...
Thu, 3 Mar, 2022 at 12:34 PM
IMPORTANT NOTICE: disabling RDP forwarding on HTML5/Webserver server ports will stop the usage of RDP protocol on same port with Websockets and HTTP protoco...
Fri, 16 Nov, 2018 at 10:01 PM
Since HTML5 v7.10 version and higher the RDP traffic forwarding includes additional countermeasures against brute forcing attacks on own web ports even in s...
Sat, 8 Aug, 2020 at 10:38 AM
When using only redirected printers on a TSPlus server, sometimes ghost printers can appear in the printer folders each time a user logs off. This can resu...
Mon, 19 Apr, 2021 at 1:18 PM
The user tries to print a local PDF document, and receives a blank pdf on page 1 and displays the following text in the page 2 : ERROR: undefined
OFF...
Thu, 18 Nov, 2021 at 5:23 PM
By default the settings.js can be found inside folder *\Clients\www\software\html5\ where * represents the path to TSplusinstallation or its branding name p...
Fri, 16 Nov, 2018 at 10:02 PM
This part describes how to disable specific SSL protocols or ciphers to increase potential security if you wish to disable as example TLSv1 and/or TLSv1.1 e...
Fri, 16 Nov, 2018 at 10:05 PM
This message may indicate that a network problem has occurred, please check the following : 1- Check the IP address of the server you are trying to acce...
Thu, 24 Mar, 2022 at 2:16 PM