Advanced Configuration & Troubleshooting
The issue > When I test logon tickets I can login with the ticket that is created (very nice), but load balancing seems to be ignored - the session alwa...
Fri, 17 Sep, 2021 at 2:19 PM
You might ask these questions: How can I install "Setup-ConnectionClient.exe" (the native connection client) in C:\Programfiles (x86)\ rather...
Thu, 10 Mar, 2022 at 3:03 PM
How to disable Remote Desktop Access (RDP) For Administrator On Windows Server 2016 Administrators have access via RDP enabled by default. However you m...
Fri, 28 Aug, 2020 at 3:38 PM
Antivirus Exclusions Below are the recommended antivirus exclusions for TSplus Remote Access and other TSplus softwares. The default install loc...
Mon, 23 Jun, 2025 at 3:49 PM
If you receive the following error, please locate the settings.bin file here: *\TSplus\Clients\webserver\settings.bin Add this entry after the current las...
Fri, 5 Jul, 2024 at 7:50 PM
This message will appear when a proxy does not support WebSockets. As an example, Cloudflare would need to have the following option enabled. ...
Wed, 10 Jul, 2024 at 7:11 PM
If the Virtual Printer is not working, the most common cause is that either the client-side software "Print Application" is not running in the ...
Tue, 17 Jun, 2025 at 5:47 PM
By default, TSplus Remote Access listens to the RDP protocol on the web ports defined on the AdmiinTool > Home screen. If you do not want to expose any p...
Mon, 20 Oct, 2025 at 7:29 PM