FAQ
Enabling this option, users can only use the Web Portal or .connect files: Connection Client users: Nothing specific to enable or disable. Web us...
Tue, 16 Jun, 2026 at 5:02 PM
To get an idea of the number of users your server can support, the following process can help - execute the necessary application(s) that you intend t...
Thu, 10 Mar, 2022 at 3:04 PM
Problem : you cannot connect using a connection client or plugin. The user tries to connect with his web browser in RemoteApp The user tries to connect...
Tue, 16 Jun, 2026 at 5:07 PM
This Remote Access documentation indicates how to perform a backup : https://docs.dl-files.com/tsplus/advanced-backup-database/ However Remote Access ca...
Tue, 16 Jun, 2026 at 5:13 PM
1 - Download the TSplus installer Setup-TSplus.exe, make sure that your firewall allow download from these two domains : secure-download-file.com dl-f...
Tue, 16 Jun, 2026 at 5:14 PM
Follow the procedure below to add your computer to an Azure AD. After joining you can connect to a Remote Access Server located in the same Azure Domain. ...
Tue, 2 Dec, 2025 at 2:25 PM
These are the IP addresses to open at the level of software and hardware firewalls: 93.88.241.55 : License / telemetry 51.254.22.117 : Updat...
Thu, 10 Mar, 2022 at 3:51 PM
Overview By using the Web Portal you can customize Terminal Service Plus Web Access Pages in an extensive way. However, in some cases, this is not enou...
Tue, 16 Jun, 2026 at 5:20 PM
TSplus Remote Access does not currently support VDI (Microsoft Virtual Desktop Infrastructure) environments. However, we are always interested to hear m...
Thu, 8 Sep, 2022 at 10:06 AM
A critical vulnerability has been discovered in current versions of OpenSSL. This critical vulnerability affects version 3.0.6 or earlier. Fortunately, ...
Mon, 31 Oct, 2022 at 3:13 PM