Advanced Configuration & Troubleshooting
The issue > When I test logon tickets I can login with the ticket that is created (very nice), but load balancing seems to be ignored - the session alwa...
Fri, 17 Sep, 2021 at 2:19 PM
You might ask these questions: How can I install "Setup-ConnectionClient.exe" (the native connection client) in C:\Programfiles (x86)\ rather...
Thu, 10 Mar, 2022 at 3:03 PM
How to disable Remote Desktop Access (RDP) For Administrator On Windows Server 2016 Administrators have access via RDP enabled by default. However you m...
Fri, 28 Aug, 2020 at 3:38 PM
Antivirus Exclusions Below are the recommended antivirus exclusions for TSplus Remote Access and other TSplus softwares. The default install loc...
Wed, 21 Jan, 2026 at 3:58 PM
If you receive the following error, please locate the settings.bin file here: *\TSplus\Clients\webserver\settings.bin Add this entry after the current las...
Fri, 5 Jul, 2024 at 7:50 PM
This message will appear when a proxy does not support WebSockets. As an example, Cloudflare would need to have the following option enabled. ...
Wed, 10 Jul, 2024 at 7:11 PM
UPDATE: Please note that this document is intended to troubleshoot version 1 of the Virtual Printer, not version 2 If the Virtual Printer is not work...
Fri, 6 Mar, 2026 at 8:59 PM
By default, TSplus Remote Access listens to the RDP protocol on the web ports defined on the AdmiinTool > Home screen. If you do not want to expose any p...
Mon, 20 Oct, 2025 at 7:29 PM
TSplus Remote Access does not support more than 15 concurrent sessions on Windows Server 2016. This does not mean it cannot work beyond this limit, but we...
Fri, 30 Jan, 2026 at 12:00 PM
It is not possible to define a default folder for all your applications. This is because each application manages the opening of explorer.exe and define...
Wed, 4 Feb, 2026 at 9:45 AM