Advanced Configuration & Troubleshooting

Logon Ticket and Load-Balancing
The issue > When I test logon tickets I can login with the ticket that is created (very nice), but load balancing seems to be ignored - the session alwa...
Fri, 17 Sep, 2021 at 2:19 PM
How to deploy Setup-ConnectionClient.exe for all users?
You might ask these questions: How can I install "Setup-ConnectionClient.exe" (the native connection client) in C:\Programfiles (x86)\ rather...
Thu, 10 Mar, 2022 at 3:03 PM
How to disable Remote Desktop Access for Administrators
How to disable Remote Desktop Access (RDP) For Administrator On Windows Server 2016 Administrators have access via RDP enabled by default. However you m...
Fri, 28 Aug, 2020 at 3:38 PM
TSplus Remote Access Antivirus / Firewall Exclusions
Antivirus Exclusions Below are the recommended antivirus exclusions for TSPlus Remote Access. The default install location for TSPlus Remote Access i...
Thu, 8 Feb, 2024 at 7:35 AM
Upload Error - Folder not available
If you receive the following error, please locate the settings.bin file here: *\TSplus\Clients\webserver\settings.bin  Add this entry after the current las...
Fri, 5 Jul, 2024 at 7:50 PM
HTML5 Internet Access - Alert! Connection Interupted! Establish connection
This message will appear when a proxy does not support WebSockets. As an example, Cloudflare would need to have the following option enabled. ...
Wed, 10 Jul, 2024 at 7:11 PM